F09_MIS459_CRM

=MIS459: Customer Relationship Management=

Semester:
Fall 2009

Instructor:
Ameer Rizvi

=Course Description= One para course description.

Course Outline
//A topic wise, one to two page description of the course. For each topic, there should be a few lines of text describing the topic.//

Text Books
//A list of Required and Recommended texts should be given here. Indication of where the book may be obtained from (e.g. IBA library or local book store) may be useful.//

Web Resources
Any web resources that may be used during the course.

Grading Policy
The recommended grading policy, with weights attached to Quizzes, Homework assignements, Midterm exams, projects and Final Exams.

Download(s)
[|Class CRM Exercise 1.docx]